Shipping And Returns
Shipping & Returns
Shipping
We aim to keep STABLE delivery simple and reliable.
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once dispatched, estimated delivery times are:
Australia: 2–6 business days
You’ll receive a confirmation email once your order has shipped.
Shipping Rates
Shipping costs are calculated at checkout based on location.
We aim to keep shipping fair and transparent — no inflated fees or hidden costs.
Order Issues
If your order arrives damaged, incorrect, or missing items, please contact us within 7 days of delivery at:
We’ll resolve it quickly with a replacement or refund.
Returns
Due to hygiene and safety standards, we cannot accept returns of opened grooming products.
However, if your item is:
- damaged
- faulty
- incorrect
we will happily replace or refund it.
Refunds
If approved, refunds are issued to your original payment method.
Please allow 3–5 business days for processing once approved.
Our Promise
If something isn’t right, we’ll make it right.
STABLE is built on reliability — and that includes your experience with us.